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Email: Support


Phone: 800-945-6399


Hours: 7am-7pm CDT/CST


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Support

RiverStar Support

Professional Services

 

We see the world through the eyes of our Clients.

 

RiverStar is focused on enabling companies to deliver superior customer experiences. We are also committed to making sure your experience with us is outstanding.

 

The RiverStar Professional Services team works with you from day one to help build your customer loyalty vision. Each client is unique; we begin by understanding your customer experience strategy and mapping each customer process with your overall business objectives. The RiverStar Professional Services organization is made of seasoned experts that are capable of quickly understanding how to enable RiverStar's success within your existing IT ecosystem.

 

When you become a RiverStar client, you are matched with the appropriate team members to manage the project implementation, on-going training and technical know-how so that you get the most out of your RiverStar experience and solution.

Client Feedback

 

"The agent desktop supports two call centers that handle in excess of 60,000 calls per month. As we introduce additional products and expand our customer base, the customizable agent desktop will be essential in maintaining the high level of customer care. RiverStar has been an extremely responsive partner for Blue Casa."

---Brian Plackis Cheng, Chief Operations Officer, Blue Casa